Vinted Members Express Frustration Over Sizing Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has updated its measurement guidelines for women's and children's garments but did not contact all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification compared to what was initially listed because of the remapping.
The company said the updated approach better aligns with other platforms.
They have suggested members to examine their items and manually change the size when needed, resulting in member annoyance.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were appearing on the platform as size 20–22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Manual Updates
Another shopper, located in England, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
